SMBs Are Joining the AI Revolution
4 Mins read
Exceptional customer experiences are not a luxury—they’re an expectation. For small and medium-sized businesses (SMBs), delivering standout, personalized experiences has always been…
The Inevitable AI Breach? Predicting Data Theft Through Shared Vulnerabilities
3 Mins read
Data theft is a primary objective of cyberattacks. Hackers target sensitive data—social security numbers, passwords that access bank accounts, hospital records—with plans…
How Business Analysts Drive SMB Growth: Turning Data into Profits
2 Mins read
Small businesses are sitting on a goldmine of unused data. While 89% of SMBs collect customer and sales information, only 30% analyze…
The Single Pane of Glass: Unifying Communications Supervision Across Channels
3 Mins read
If you and your compliance team are jumping between separate systems just to track Slack messages, email threads, mobile chats and collaboration…
Small Business, Big Risk: Why Cybersecurity Can’t Wait
4 Mins read
First, the good news: Small business owners have woken up to a hard truth: Cybersecurity isn’t just a big business problem anymore….
7 Tech Solutions That Will Transform Your Customer Database Management
3 Mins read
Managing a customer database efficiently is key to staying competitive in today’s fast-paced business environment. With increasing amounts of customer data to…
10 Ways AI is Revolutionizing Customer Service in 2025
4 Mins read
Artificial intelligence (AI) is no longer just a buzzword—it’s a game-changer in customer service. Businesses are leveraging AI to transform contact centers…
Revisit Your Data Protection Strategies This World Backup Day
5 Mins read
Over the past several years, the acceleration of digital transformation has radically changed how small businesses operate, giving entrepreneurs the tools and…
AI Tools for Bloggers: Trends Shaping the Future of Online Content
5 Mins read
Since the unveiling of ChatGPT in November 2022, artificial intelligence has taken the world by storm. AI has become a part of…
