Your Employees Are Already Using AI. Do You Know How?
6 Mins read
Your employees may be using AI more often — and in more ways — than you realize. That creates a growing challenge…
Build On What Won’t Change
4 Mins read
The worst advice a small business owner gets about AI is “keep up.” You can’t. I say that as someone who works…
From B2B to A2A: How Agentic AI Could Change the Way Small Businesses Source Products
4 Mins read
For a small retailer or e-commerce business owner, finding products to sell may be the easy part of running the business. Finding…
Small Businesses Need an AI Customer-Promise Register
4 Mins read
Small businesses are adopting AI in the places where customer promises are made: sales emails, proposals, website copy, chat support, appointment booking,…
SMBs Have the AI Tools. Now They Need The Right Workflows To Use Them.
6 Mins read
I don’t swear often, but I’ll admit to saying words I’d never repeat in a meeting while trapped in an automated phone…
How To Scale a Company Without Adding People
6 Mins read
(Hint: It Starts With Using AI Properly) I’ve never seen a moment when so many long-accepted assumptions have become so unglued. One…
Using AI to Strengthen, Not Dilute, Your Brand
2 Mins read
As AI becomes part of everyday marketing, many small business owners worry about losing what makes their companies unique. According to the…
New Data Reveals How Small Businesses Use AI to Grow
4 Mins read
AI has officially moved into the mainstream. A few years ago, artificial intelligence felt like something built for large companies with big budgets and…
AI Is Coming for Main Street. That’s a Good Thing
3 Mins read
For small and midsize businesses, the conversation around artificial intelligence has become both urgent and exhausting. Every week brings a new promise…
When AI Makes Fraud Look Real
3 Mins read
Artificial intelligence is making businesses more productive—but it’s also making fraud more sophisticated. New data from AppZen shows AI-generated fake receipts have…
