AI Is Coming for Main Street. That’s a Good Thing
3 Mins read
For small and midsize businesses, the conversation around artificial intelligence has become both urgent and exhausting. Every week brings a new promise…
When AI Makes Fraud Look Real
3 Mins read
Artificial intelligence is making businesses more productive—but it’s also making fraud more sophisticated. New data from AppZen shows AI-generated fake receipts have…
Giving AI the Business Judgment It Lacks: Building the Context AI Actually Needs, Part 2
4 Mins read
In Part 1, we made the case that AI’s biggest risk isn’t hallucination—it’s misplaced confidence. When AI lacks documented business context, it…
Giving AI the Business Judgment It Lacks: The Risk Nobody Sees: How Documenting Business Context Changes the Quality of AI Decisions, Part 1
5 Mins read
AI descended on business operations faster and with greater force than many organizations were prepared for. It is already reshaping decisions across…
Your Customers Are Watching How You Use AI With Their Data. Are You Ready?
4 Mins read
Almost one in four consumers canceled a subscription or stopped purchasing from a brand in the past six months because of concerns…
AI in the Small Business Workplace
2 Mins read
A new study from LendingTree reveals that 19.8% of U.S. businesses have used AI in the past few weeks, and 22.8% plan to adopt it…
How SMBs Are Turning AI Into Growth
2 Mins read
Small and medium-sized businesses (SMBs) are moving faster than bigger companies on AI, because they have less room for delay. Large companies…
What It Takes To Move AI Past the Pilot Phase
4 Mins read
I hear a lot from business leaders about how much they want and need AI to work for them. They’re facing pressures…
If AI Is Making PR Pros Obsolete, Why Is Big Tech Still Hiring Them?
4 Mins read
Last month, The Washington Post published an in-depth report grouping jobs by their risk of automation. Shaded in a stability-signaling cerulean on…
Everyone Is a Lawyer Now: AI Is Fueling a Surge in Claims Against Small Businesses
5 Mins read
It’s 3 o’clock on a Tuesday. You’re behind on invoices. Your phone won’t stop buzzing. And then an email arrives with a…
