Rethinking Customer Support: How AI Creates Seamless, Scalable, and Cost-Effective Service
3 Mins read
Customers want instant gratification — speed and availability every time, all the time. A 2022 study from HubSpot found that 90% of…
From Reactive to Proactive: How Predictive AI is Redefining Customer Service
3 Mins read
Customer service has long been largely reactive, with businesses generally rushing to resolve problems only after customers contact them. However, we can’t…
